Staybridge Suites St. Catharines Conf Ctr by IHG

We had an amazing stay at Staybridge Suites St. Catharines. We’ve stayed at many Staybridge hotels before, but this one is truly one of the best. Shortly after checking in and heading out for our tour, our car’s alternator failed and we had to return to the hotel. It was a stressful moment for our family, especially the kids, but the hotel’s welcoming atmosphere and great amenities helped us stay calm and positive. The lobby is beautiful and spotless, and the café shop is a great touch. The entertainment amenities (bowling, arcade, gym, and pool) were fantastic, and the staff there were just as friendly as the rest of the team. Breakfast was excellent with lots of variety. Special thanks to Kate, who was amazing every morning. Front desk staff Kristen and Rob were incredibly welcoming and helpful. Housekeeping staff Debbie and her colleague were wonderful as well. Even when our shower base clogged, maintenance fixed it immediately. This hotel exceeded our expectations in every way. It will definitely be our top choice whenever we’re in the area.

The room was nice other than the internet not working and the guy at the front desk act like they didn't want to help. Than the staff held up the elevator more than the residents, it should be a time you clean rooms not all day going into the evening.

Plenty of parking and a covered area to drop off luggage. Front desk check us in within minutes upon greeting. Mention of the activity avilable on site and hours of operation. Even discussed the complimentary breakfast. Room was fairly modern and decently renovated. Queen beds weren't too soft and pillows provided covered firm and soft. Washroom is a bit tight with the spacing and I think they use body wash as hand soap equivalent? Would prefer a sanitizing hand soap foam. Kitchen could use more garbage bags are none were provided. Also didnt see a scissor? Not sure if the patron previously took the coffee filter or none was provided. Everything else was ok. Attached restaurant was great. Continental breakfast was the typical holiday Inn as part of ihg. The dining area was very clean but a bit small as there was only 5 or 6 tables. Bowling alley was a plus. 3 people 1 hour lane with shoe rental works out to be just under $80 tax included. Book ahead as they can be busy till 9 pm as they are open till 1 am. Overall a good hotel for the price. Ps the coffee shop offer starbucks level coffee so lessen the need to drive out.

Here for the night for my birthday before heading to the Falls. Hotel is amazing, rooms are great with microwave, stove top, fridge, dishwasher Our room was right next to the elevator and noisy I asked to be moved it was not to much trouble they moved us in minutes Front desk staff are polite, fast at check in Not sure Of the low reviews

What a great hotel!!! Staff were Friendly and service was great. Suites are nicely furnished. We enjoyed both the roof top bar and restaurant. Food was delicious. Bowling alley, indoor pool and nice fitness room. Highly recommend this hotel. It felt like a resort. I was concerned about booking because of other reviews but our experience was excellent. Check in was easy. Room was clean and comfortable. Tv worked fine. One of the nicest staybridge hotels we have stayed in.

Outstanding stay. It’s a studio apartment, great for families. Excellent staff. As good as you will get with free breakfast. Bonus of bowling alley, arcade on premise for rainy or really hot day. Free parking. Much better option than anything you can find in Niagara Falls.

We stayed here during our kid's tournament at Ridley and Kelly at the front desk was absolutely amazing and helpful. He provided information about the surrounding area and guided us to our hotel suite. He also informed us of the hotel amenities. We had just driven 8 hours and we were exhausted and even a bit hangry but his delightful and welcoming demeanor made us smile! Kelly rocks! The suite was gorgeous, new and comfortable!! We ate at Ostin's and the food was delicious! Breakfast was great, as well! It was a perfect stay!

Overall, a good experience. Friendly staff and clean rooms. Great value for what the facility offers. The breakfast was also very popular with the group I was travelling with.